Website UX audits for small businesses
Your website is quietly
costing you customers.
I go through your site the way your customers do, find what makes them hesitate or leave, and hand you a clear, ranked plan of what to fix first.
Your main button is hard to find
● CriticalYour contact form asks for too much
● CriticalYour service descriptions need clearer next steps
■ Medium01 — How it works
Three steps, and you know what to fix first.
No calls to schedule and nothing to install. Share your site, get your findings, follow the plan.
01
Share your website
Add your website link or upload screenshots of the pages you want reviewed.
02
Get your audit
We review the experience and find the problems most likely to confuse customers or stop them from taking action.
03
Follow your roadmap
Get a short, checkable plan organized by what to do first, next, and later.
02 — The review
I go through your site the way your customers do.
I look at every page, every device, and every important path. I note where attention breaks, trust drops, or people may give up.
See what a finding looks like
03 — The roadmap
You leave with a roadmap, not homework.
Every recommendation tells you what to change, why it matters, and where to start.
impact — effort / preview
Shorten contact form to 3 fields
Make the booking button obvious
Rewrite two menu labels
Add captions to team photos
04 — Services
Start where it makes sense for you.
All three start the same way. The Self-Audit runs on its own; the other two begin with a short appointment with me.
Self-Audit
An AI-assisted review of your key pages with a prioritized list of what to fix, delivered as a clear report you keep (1–5 pages).
No account needed.
Expert Audit
RecommendedFind out where your site, app, or product is quietly losing customers — and exactly what to fix first.
$500–$1,000
estimated range
- 30-min kickoff call — we align on your goals and what “working” actually means for your business
- The full Expert audit — first impression, navigation, content clarity, forms and conversion paths, and mobile experience, across up to 8 pages and your two most important customer paths
- 60-min walkthrough call — I take you through the findings and your prioritized fix list, live
Delivered in 5 to 10 business days
Final price is confirmed after a short inquiry, once we agree on scope. Nothing is charged on this site.
Deep-Dive Audit
Everything in the Expert Audit, plus a look at what similar businesses offer and a one-hour call where we walk through every finding together.
Custom
quoted after our call
- Everything in the Expert Audit
- A review of three similar businesses, and what they do better than you
- Your whole site plus forms, booking, and checkout paths end to end
- A 30-minute kickoff call where we align on our goals for working together
- A one-hour findings call, recorded, with the roadmap on screen
- Two follow-up check-ins over the next three months
Timeline agreed with you on the call
The Self-Audit runs automatically. The Expert and Deep-Dive audits start with a short inquiry so we can agree on scope and price first.
— What a clearer experience gives you
Design for trust.
Better usability isn't a nice-to-have. It's the difference between a visitor who leaves and a customer who acts.
Clear answers
Plain language, no jargon, and no guessing what to do next.
Human judgment
Findings are reviewed by a designer, not just a scanner.
Accessible by default
Every audit checks that people can use your site with a keyboard and on a phone.
Made for small businesses and startups
Recommendations you can act on without hiring anyone.
Clear answers
Plain language, no jargon, and no guessing what to do next.
Human judgment
Findings are reviewed by a designer, not just a scanner.
Accessible by default
Every audit checks that people can use your site with a keyboard and on a phone.
Made for small businesses and startups
Recommendations you can act on without hiring anyone.
— About me
The person behind your audit.
I'm a product designer with experience building and improving digital products. I created UXH Audit to help small-business owners understand what is getting in their customers' way—and what they can do about it.
Every audit is written in plain language, and every recommendation is something you can act on.
Michelle A.
FOUNDER, UXH AUDIT
06 — Contact
Tell me what you want to improve.
Not sure which audit fits? Send a short note and I'll point you to the right one.
Available in English and Spanish.
- 01Website
- 02Generating
- 03Your audit
Let's look at your website.
Two things only: where your site lives and where to send the report. We'll look for problems that may make your site confusing, hard to trust, or difficult to use.
Generating your UXH Self-Audit…
Tier One is a machine read of your text and markup. It does not open, tap, or test the live site.
Thanks — I'm on it.
I'll read your site and email your Self-Audit report within 1–2 business days.
Curious what it looks like?
Every Tier One report follows the same format: six scored dimensions, plain-language findings, and a boundary section that's honest about what an AI-only read can't check.